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Your phone system plays an essential role in increasing your company's productivity while reducing costs. Features such as unlimited local and long-distance calling, remote access and customizable auto-attendants are fueling the demand for the latest phone system technologies including intergrating you phone system with other systems.

Every business is unuceic in is own way and has devloped a system to serve thier customes. The right phone system is crutial to the growth of your business.Purchasing a new hone system can be a dountiong task. Cat 5 Testing MetersThere are several manufactures and three times more manufacture approved sales repsresenitive companies

Cost, current needs, future expansion, and options such as voice mail, music on hold, and auto-attendant are important factors in choosing the phone system that is right for your business. We have put together this guide to help you sort through the, often confusing, maze of options and terminology.

How To Choose a Phone System
This buyers guide works hand in hand with our Here are some basic questions you should ask yourself before getting started:

  1. How many incoming (C.O.) lines and extensions do I currently have a need for?
    The first and most important question you should be asking yourself. This will largely determine where to start your search.
  2. How many incoming (C.O.) lines and extensions will I need in the future?
    Save yourself money in the long run by anticipating your future needs. Most of the time it will cost less to expand an existing system than to buy a new one. Make note of the system's maximum capacity (both C.O. Lines and Extensions). Is this going to be enough for your business in 6 months?
  3. Do I want voice mail?
    For most people, the answer is yes. Voice Mail is a valuable tool that most businesses cannot afford to be without.
  4. What other options (like Music On Hold, cordless phones, etc.) do I want?
    Features like Caller ID, Paging, Auto Attendant, Outlook intergration, CRM Intergration, Call Routing, VOIP long distance, Find Me Folloand Remote Administration add additional value to your system. Take a look at the matrix below to compare some of the availability of these features.
  5. Am I going to install the system myself?
    Depending on your technical ability, you may be able to install your system without hiring someone to do it for you. Modular (Plug-N-Play) systems are the easiest to install without hiring a professional installer. Amphenol systems require more technical ability to install; in most cases it is recommended that you have this type of system installed professionally.

Manufacturer
Panasonic
Toshiba
Avaya / Lucent
Vodavi
Evalution PBX
System Model
KX-TA824
DK40i
Partner ACS
StarPlus DHS
Pro
Intialially Configured For
3 CO Lines 8 Extensions
4 CO Lines
5 CO Lines 9 Extensions
3 CO Lines 8 Extensions
4 Co Lines 1 DSL/VOIP - Unlimited Extentions
Max. Capacity
8 CO Lines 24 Extensions
12 CO Lines 28 Extensions
17 CO Lines 41 Extensions OR 14 CO Lines 33 Extensions (w/Voice Mail)
18 CO Lines 48 Extensions
48 CO Lines - 16 T1's ( up to 200 Simentanious Calls)
Suggested Voice Mail System
Panasonic KX-TVA50
Amanda@SOHO
Partner Messaging
Amanda@SOHO
Evolution PBX
Max. Single Line Telephones
24
12
41
96
Unlimited
Caller ID *
Optional
Optional
Included
Optional 8 CO Lines
Included
System Phones Available (Non-Cordless)
KX-T7720
KX-T7731
KX-T7130
KX-T7750

 

DKT2001
DKT2010S
DKT2010SD
DKT2020S
DKT2020SD
DADM2020
DDSS2060
6 Button
18 Button
18 Button w/Display
34 Button w/Display
Speakerphone
Speakerphone w/Display
 
Eyebeam Softphone
Polycom IP 301
Polycom IP 320
Polycom IP 330
Polycom IP 430
Polycom IP 501
Polycom IP 550
Polycom IP 601
IP 601 SideCar
Polycom IP 650
Plus Several Others
Cordless System Phones Available
KX-TD7896
DKT2004CT
Lucent TransTalk
N/A
Polycom IP 200 Wireless
Linksys WIP300
Dlink DPH540
Snom M3
Auto Attendant
Optional
Optional
Included
Only available with Voice Mail
Included
Remote Administration
N/A
Optional Software Req. Hardware Req.
Optional Software Req. Hardware Req.
N/A
Included
Remote Phones
NO
NO
NO
NO
YES
Installation & Programming Manual
Included (CD ROM)
Optional (Printed or CD ROM)
Included (Printed)
Included (Printed)
Included
Hold
YES
YES
YES
YES
YES
Music On Hold
YES
YES
YES
YES
YES
Call Transfer
YES
YES
YES
YES
YES
Intercom
YES
YES
YES
YES
YES
Conference Call
YES
YES
YES
YES
YES
Outlook Intergration
NO
NO
NO
NO
YES
CRM Intergration
NO
NO
NO
NO
YES
Find Me Follow Me
NO
NO
NO
NO
YES
Moniter Calls ( Admin )
NO
NO
NO
NO
YES